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Refund Policy

A legal disclaimer

Refund Policy Last updated: October 21, 2025

We aim to be fair and transparent while ensuring clinical safety and sustainability of our OIT

program. This refund policy applies to all OIT services, packages, and payment options.

1. Initial Consultation (Required)

• The $400 initial consultation (includes skin testing) is required prior to starting OIT.

• Once the visit has occurred, the consultation fee is non-refundable.

• Cancel or reschedule with at least 48 hours’ notice and the fee may be applied to a new

appointment within 60 days.

• No-shows or same-day cancellations forfeit the fee.

2. OIT Program Fees (Standard & Gold Plans)

• Program fees are non-refundable once treatment begins due to customized dosing materials

and reserved clinical resources.

• If you cancel after payment but before the first dosing visit, a 75% refund will be issued to cover administrative and scheduling costs.

• If treatment stops mid-program for personal, financial, or medical reasons, a partial pro-rated

credit or refund may be offered at the clinic’s discretion based on visits completed and

materials used.

3. Pay-Per-Visit Patients

• Pay-per-visit fees are collected at each visit and are non-refundable once the visit occurs.

• Visits canceled or rescheduled with at least 24 hours’ notice will not incur a charge.

4. Financing & Payment Plans

• For third-party financing (e.g., Cherry, CareCredit, Sunbit), refunds are processed according

to the financing provider’s policies.

• For in-house payment plans, scheduled payments remain due. If you discontinue early, the

remaining balance may be adjusted pro-rata based on completed visits and materials used.

5. Clinic-Initiated Changes

If we postpone or discontinue treatment for medical safety (e.g., uncontrolled asthma, adverse

reactions), we may issue a pro-rated refund or credit for unused portions of the program.

6. HSA / FSA Payments

Payments made via HSA or FSA will be refunded to the same account when possible, consistent with IRS rules and plan administrator requirements.

7. Policy Updates

This policy may be updated periodically. The version posted on our website represents the

policy currently in effect.

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